Shipping and Returns
How long does my order take to ship?
We are pleased to offer complimentary courier delivery within the local Calgary area. For local deliveries, we will coordinate directly with you to arrange a convenient drop-off time. For orders outside of our local region, please allow 1–2 business days for fulfillment. Domestic delivery within Canada arrives within 2–5 business days via express shipping with full tracking.
Do you offer international shipping?
Yes, we ship to the United States with full tracking, with delivery typically arriving within 4–7 business days. For inquiries regarding delivery to other international destinations, please contact us directly at North Archive prior to purchasing so we can arrange a bespoke shipping quote for you. Please note that all international orders may be subject to local customs duties and taxes, which remain the responsibility of the client.
What is your return policy?
Because our collection consists of rare, vintage, and archival luxury pieces, all sales are final. We do not accept returns, exchanges, or cancellations. Detailed condition notes, precise measurements, and high resolution imagery are provided for every unique item so you can review them carefully prior to purchase. If you have any specific questions about a piece before acquiring it, please reach out to us we are always happy to provide additional details or styling guidance.
“Authenticity Guarantee”
Authenticity is at the core of North Archive. We source exclusively from trusted and reputable suppliers and carefully evaluate each piece through a detailed multi-step inspection process before it is added to our collection. We stand behind the integrity of every item we offer, allowing you to shop with complete confidence.